Successful EL Cupey Clients

Brother of Mr & Mrs M

It is to your personal credit that you have pursued this claim with such professionalism, effectiveness and always with genuine concern and empathy for the well-being of the clients. I cannot thank you enough nor commend your efforts high enough in delivering such a very positive outcome. I wish you much continued success & will have no hesitation in recommending your services to anyone I encounter who are facing similar challenges.

Mr & Mrs W

The Claims Bureau were extremely helpful in guiding us through the claim from beginning to end. They were very patient and gave us guidance in obtaining supporting documents. Their excellent work resulted in a successful compensation payout for us.

Miss A

Friendly staff, efficient service. Fast response to queries. Very pleased with successful outcome.

Mrs & Mrs B

We are extremely grateful to Jim and the team for keeping us updated throughout the progress of our failed property investment claim and we built a really good relationship with them. Within a relativley short time we were delighted to recieve a compensation payment for the FSCS.

Mr & Mrs C

Our relationship with The Claims Bureau was above excellent:

  • Reliable
  • Efficient
  • Fast
  • Kept informed at all times
Personal contact with Diane Ingram who always took face to face time to explain exactly what was happening. We enjoyed a totally professional service which was way above our expectations. Thank you very much.

Mrs S

Dear Rob & all your team, Hallelujah! I can't tell you how relieved and pleased I am! It's all been a bit of a nightmare. But now it's over, and I can't thank you all enough. You've done a wonderful job. I couldn't have done it on my own! I can now pay off some bills and loans, and should have some left over for Christmas. The last few have been a bit meagre! I hope you can be as successful with everyone else that you are dealing with. Happy Christmas and thank you all again.

Mrs S

Excellent service, all done very politely and efficiently, and a very pleasing result. Thank you.

Mr & Mrs B

Dear Rob,

First of all may we say how relieved we are that you have obtained such a good result on our behalf.

Throughout the time this has taken we have been impressed with your professionalism and empathy and patience and we are so grateful for all your efforts.

Thank you seems inadequate but it’s heartfelt.

Mr S & Mrs H

Throughout this process we were kept well informed with helpful, professional advice. We would highly recommend the service of The Claims Bureau. Our claim was speedy and successful and we are delighted we the outcome.



The Claims Bureau Limited are a claims management company. You do not have to use our service as you are entitled to make a claim yourself for free, either to the person against whom you wish to complain or to the relevant statutory ombudsman (The Financial Ombudsman Service or The Pension Ombudsman Service), or the statutory compensation scheme (The Financial Services Compensation Scheme) if it falls within their remit, providing where applicable you have approached the company in question first.


The Claims Bureau, a limited company registered in England & Wales (registered number 08075880), registered at the above address). The Claims Bureau Limited is authorised and regulated by the Financial Conduct Authority (see the FCA register at www.fca.org.uk/register/ Reference 830392). The Claims Bureau is registered with the ICO (Z3299040).

8.30am - 5pm Monday to Thursday & 8.30am - 2.00pm Friday 

+44 (0)1903 868 251   |   info@theclaimsbureau.co.uk

The Claims Bureau, Suite 3 & 4, Anchor Springs, Littlehampton, West Sussex BN17 6BP

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