Leasehold Scandal

What is the leasehold scandal?

Hundreds of thousands of homeowners were sold properties that had a toxic ground rent clause in the leasehold which means that there could be very serious financial losses and you may become trapped in a property you cannot sell. Some of the problems that can occur with the toxic leasehold clause are:

Significantly Increasing Ground Rent Charges

Inability to Sell your home and decreasing value of the property

Unaffordable Freehold Price

What are my options?

Whether you know about this problem or you're only just finding out about it now, it can be hard to understand what your options are to get out of the situation. After we heard how many people were affected by this, we have spent months working hard to find out all of the options that the victims have to be free from the toxic leasehold clause. 

Here at The Claims Bureau, we aim to get the toxic clause removed from your lease and put you back into the position you should be in. We assess your situation and work with a select pool of solicitors to put you back in the position you would have been in had the toxic ground rent clause not been in the lease. 

We have seen many victims campaigning for the government to do something about the scandal which is beneficial for those that could be affected in the future. However, if you are already stuck in the clause, they would not be able to backdate the law and straighten it out for those already affected and if they could, it is unlikely any change will be seen before 2021.

If you want to be freed from your leasehold nightmare, give us a call to see if we could help you get compensation. 


Is there a time limit?

If it does sound like something you would be interested in, it isn't something you should put off until a rainy day, you only have 6 years from the date the contract was signed so if you bought your home in 2013, you've probably already run out of time. The only lea-way on this time-bar is if you have only recently found out about the clause, you have got 3 years from the date you realise the clause is present to bring a claim so you better hurry! You don't want to run out of time.

How much will it cost me to claim?

If you would like to make a claim with us, you do not have to pay anything unless your claim is successful. We work on a completely no-win-no-fee basis for our clients.

Get In Touch


The Claims Bureau Limited are a claims management company. You do not have to use our service as you are entitled to make a claim yourself for free, either to the person against whom you wish to complain or to the relevant statutory ombudsman (The Financial Ombudsman Service or The Pension Ombudsman Service), or the statutory compensation scheme (The Financial Services Compensation Scheme) if it falls within their remit, providing where applicable you have approached the company in question first.


The Claims Bureau, a limited company registered in England & Wales (registered number 08075880), registered at the above address). The Claims Bureau Limited is authorised and regulated by the Financial Conduct Authority (see the FCA register at Reference 830392). The Claims Bureau is registered with the ICO (Z3299040).

8.30am - 5pm Monday to Thursday & 8.30am - 2.00pm Friday 

+44 (0)1903 868 251   |

The Claims Bureau, Suite 3 & 4, Anchor Springs, Littlehampton, West Sussex BN17 6BP

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