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Around £50m paid out by the FSCS over failed pension transfers.

Three companies have been given penalties and public censures for their involvement in pension transfer advice which resulted in over 2000 customers around £76m of their pensions into high risk investments which subsequently failed.

The firms are Bank House Investment Management Limited, Financial Page Ltd & Henderson Carter Associates Limited.

The firms have admitted outsourcing parts of the process to unregulated companies and that they had limited involvement with the service provided to their customers.

There has been evidence to show that cold calling was used by the outsourced parts of the process and that the three companies made no effort to check cold calling was not taking place.

Two of the three firms (Financial Page & Henderson Carter Associates) are now in liquidation but the fines would have been issued if their financial circumstances allowed it.

Bank House Investment Management Limited are challenging their fine at tribunal.

Did you have a failed pension investment with any of these companies?

We could help you get your money back... Fill out one of our forms on the site to speak to a member of the team...

Information in this article was sourced from https://www.ftadviser.com/regulation/2019/05/09/fscs-pays-out-48-9m-over-failed-pension-transfers/?utm_campaign=FTAdviser+news&utm_source=emailCampaign&utm_medium=email&utm_content=

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The Claims Bureau Limited are a claims management company. You do not have to use our service as you are entitled to make a claim yourself for free, either to the person against whom you wish to complain or to the relevant statutory ombudsman (The Financial Ombudsman Service or The Pension Ombudsman Service), or the statutory compensation scheme (The Financial Services Compensation Scheme) if it falls within their remit, providing where applicable you have approached the company in question first.


The Claims Bureau, a limited company registered in England & Wales (registered number 08075880), registered at the above address). The Claims Bureau Limited is authorised and regulated by the Financial Conduct Authority (see the FCA register at www.fca.org.uk/register/ Reference 830392). The Claims Bureau is registered with the ICO (Z3299040).

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+44 (0)1903 868 251   |   info@theclaimsbureau.co.uk

The Claims Bureau, Suite 3 & 4, Anchor Springs, Littlehampton, West Sussex BN17 6BP

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